Jobs to the nearest free vehicle
Each new job is offered to the nearest free vehicle; the dispatcher can always choose another.
Solutions · Dispatch and delivery
Send the right vehicle, give customers a real arrival time.
Doroobi Fleet will send each job to the nearest free vehicle, guide the driver there in Arabic or English, and work out arrival times from live traffic and road reports from Doroobi drivers.
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After launch
A customer in Dubai Marina does not want to hear “between 9 and 5”. A dispatcher in Al Quoz does not want to call six drivers to find the closest. Doroobi Fleet will put jobs, vehicles and the road on one screen: new orders appear on the 3D map, the nearest free vehicle is suggested, and the driver gets the job, address and route in the driver app.
The arrival time then keeps itself honest. It comes from the driver’s route on Doroobi’s map and the live speeds along it, so a crash on Al Ittihad Road or roadwork in Business Bay moves it as soon as Doroobi drivers report it. The customer follows the van on a link, and the driver closes the job with a photo, a signature or a one-time code.
What dispatch will do
Arrival times from live traffic
ETAs come from Doroobi’s own routing, live speeds and road reports, updating as the vehicle moves.
Guidance in the driver app
Turn-by-turn guidance in Arabic or English, with the Doroobi app’s voices, to the customer’s door.
Proof of delivery
A photo, a signature on the phone or a one-time code from the customer, saved with the time and the place.
A tracking link for customers
Customers follow the delivery on a map and get a message as it nears; the link ends with the job.
Jobs from your own systems
Orders come in through the REST API and webhooks, and status and proof of delivery go back the same way.
From order to doorstep
The order arrives
Add a job on the dashboard, or let your order system send it through the API.
The vehicle is chosen
Doroobi Fleet suggests the nearest free vehicle, and the driver accepts the job in the driver app.
The customer follows
The customer gets a link with a live arrival time based on Doroobi traffic.
The job is closed
The driver adds proof of delivery, and the job shows as done with its time and place.
Arrival times from the people on the road
An arrival time is only as good as what it knows about the road, and one drawn from average speeds knows nothing of this morning’s crash. Doroobi Fleet will use Doroobi’s own routing, with live speeds and road reports from the drivers who use the free Doroobi app: a crash on the E11, a closed exit at Al Qusais, a flooded street in Al Nahda. When the road changes, the arrival times change with it, and the dispatcher sees which jobs are at risk before the customer calls.
Questions
How is the arrival time worked out?
From the driver’s route on Doroobi’s map, with live speeds and road reports from Doroobi drivers, worked out again as the vehicle moves.
What counts as proof of delivery?
A photo of the goods at the door, the customer’s signature on the driver’s phone, or a one-time code the customer reads out, each saved with the time and exact place.
Will it plan the order of many drops?
Not in the first dispatch release. Planning the order of a multi-drop run comes at a later stage; until then, dispatchers assign jobs on the map, guided by live arrival times.
Do drivers need another navigation app?
No. The driver app uses Doroobi’s map, routing and voice guidance in Arabic or English.
Can jobs come from our order system?
Yes, through the REST API and webhooks. Job locations and proof of delivery will also sync with Odoo Field Service.
Keep exploring
Last-mile deliveryRiders and vans on one map, with speed alerts and delivery times you can prove.Field service and facilitiesThe nearest technician sent, every visit proved, every job in Odoo.Our own 3D map and live trafficOur own 3D map, live traffic from Doroobi drivers, and a free app your drivers can use today.