A tracker or the phone
Fit a hidden tracker in each van, or let technicians share their position from the Doroobi app during their shift only, with a visible notice and recorded consent.
Industries · Field service and facilities
Send the nearest technician. Prove every visit.
Doroobi Fleet shows your technicians and vans on Doroobi’s own live 3D map, records when each one reaches and leaves a site, and adds that evidence to the job, so a service level becomes something you can show.
In field service, the van is the means and the visit is the product. Customers pay for an engineer who arrives within the agreed time and fixes the air conditioning, the lift or the leak. Doroobi Fleet ties each technician’s position to the job in hand: when they set off, when they reached the building, how long they stayed and when they left for the next call.
That matters most to facilities companies with a contract per tower or community, where a monthly report has to show each planned visit and each emergency call-out. Because ITD Innovation also implements Odoo, Doroobi Fleet is built to send that visit evidence into Odoo Field Service, instead of leaving your coordinators to copy times from a map into the job sheet.
What Doroobi Fleet sets up for field teams
Customer sites as zones
Each building, plant room or client office becomes a zone, so arrival, time on site and departure are recorded without anyone pressing a button.
Jobs to the nearest free technician
After launch, a new job goes to the closest free technician with the right skills, timed with live Doroobi traffic.
Proof for every service level
Zone visits close the gap between “we came” and “show me”. After launch, a photo and the customer’s signature or a one-time code complete the record.
Shifts that record themselves
After launch, reaching the first site starts the shift and leaving the last one ends it, giving timesheets with overtime, ready for review.
Odoo Field Service sync
Job locations, travel time, time on site and proof of visit will flow into Odoo Field Service and Project, so invoices use the real hours.
How a technician’s day changes
Morning
The coordinator sees who has started their shift, which vans are on the road and which job each technician is heading to, without a round of phone calls.
An urgent call comes in
The map shows which technicians are free and how far each one is in today’s traffic, so the job goes to the one who can arrive soonest.
On site
The site zone records arrival and departure, so time on site is measured rather than estimated.
End of day
Visits, travel and time on site are in the report and on the job, ready for the monthly service review and for billing.
Why live traffic matters for service levels
Sending the nearest technician only works if “nearest” means time, not distance. A van three streets away can be the slowest choice when Sheikh Zayed Road is blocked. Doroobi Fleet reads live speeds and road reports from Doroobi drivers, so you pick the technician who can really arrive first. Technicians drive with the free Doroobi app, guided in Arabic or English.
Questions
Do technicians have to press anything when they arrive?
No. The site zone records arrival and departure on its own. After launch, technicians can also add a photo or a signature to the job from the app.
Can we track technicians who drive their own cars?
Yes, through the Doroobi app, only during working hours and after each technician agrees. A notice shows while tracking is on, and it stops when the shift ends.
Can customers see when the technician will arrive?
You can send a live link that shows the technician on the way and stops after the visit. Arrival times from live traffic come after launch.
We already use Odoo Field Service. What changes?
Doroobi Fleet will add travel and site evidence to the tasks you already have, so nobody types visit times again.
Keep exploring
Dispatch and deliveryJobs to the nearest vehicle, real arrival times and proof of every delivery.After launchWorkforce attendanceClock-in and clock-out from site zones, with timesheets ready for payroll.After launchOdoo and integrationsMileage, hours and fuel flow into Odoo, with an open API for every other system.