Tracking basics
How often positions update, what happens without signal, and how long history is kept.
Doroobi Fleet is GPS fleet tracking and fleet management from Doroobi, made in the UAE and built on Doroobi’s own 3D map with live traffic from Doroobi drivers. It is being built now, with a small number of pilot fleets. Business accounts can already follow their drivers’ phones on shift today.
The answers below cover how tracking works, the hardware and fitting, the rules and privacy, and how Doroobi Fleet connects to other systems. If your question is not here, write to [email protected], and the Doroobi team will answer in Arabic or English.
Topics on this page
Hardware and fitting
Whether you need hardware, using trackers you already have, fitting time and warranties.
Rules and approvals
Which UAE schemes apply to you, and what Doroobi Fleet holds today.
Data and privacy
Where the data is kept, and when tracking drivers is lawful.
Security and the region
Stolen vehicles, engine stop, and trips beyond the UAE.
Odoo and support
Connecting to Odoo and other systems, and the help you get.
Getting an answer
Read the answers
Most questions are answered below, and the guide explains the basics of fleet tracking.
Write to us
Email [email protected] with your question, your fleet size and your emirate.
Join the pilot
If Doroobi Fleet fits your fleet, we will talk through your vehicles and plan a pilot.
The question worth asking every provider
Ask any provider whose map their dots sit on, and where their traffic comes from. Our answer is short. The map is Doroobi’s own, in 3D with Arabic and English names, and the live traffic and road reports come from Doroobi drivers. The free Doroobi app gives your drivers guidance in Arabic or English, and business accounts can track phones on shift today.
Questions
How often does a vehicle’s position update?
Every 10 seconds by default. You can set each vehicle with a fitted tracker anywhere between 5 and 60 seconds.
What if a vehicle loses mobile signal?
The tracker stores its positions and sends them when the signal returns, so the trip has no gap.
Do I have to buy hardware?
No. Phone tracking through a Doroobi business account needs no hardware. For fitted trackers, the vehicle plans will include the device, the SIM and the fitting.
Can I keep the trackers I already have?
Many tracker brands can connect to Doroobi Fleet. Send us the make and model, and we will check what it can report.
How long does installation take?
A plug-in OBD tracker takes about two minutes. Wired trackers take longer and depend on the vehicle, so we confirm the time when we plan the visit, with overnight or weekend fitting for large fleets.
What about warranties?
The device warranty is confirmed for each pilot fleet. For the vehicle, we use connections that do not cut into its wiring where we can; ask your dealer about your vehicle warranty.
How long is history kept?
12 months is included for every vehicle, and longer storage is available as an add-on.
Does Doroobi Fleet hold SecurePath, Asateel or other approvals?
Not today. Doroobi Fleet holds no SecurePath, Asateel, SIRA, school-bus or IVMS approval. We will tell you which of your vehicles need an approved provider.
Where is the data kept?
On servers in the UAE. Doroobi does not sell your data or your drivers’ data.
Is it legal to track my drivers?
For business vehicles, with clear notice and consent. Doroobi tracks phones only during shifts, shows a “tracking on” notice and records each driver’s consent. Ask your legal adviser about your own policy.
Does it work in Saudi Arabia or Oman?
Not yet. Doroobi Fleet starts in the UAE, and Saudi Arabia and Oman are planned for a later phase.
Can it help if a vehicle is stolen?
Yes. Tamper, power-cut and unauthorised-movement alerts reach you at once, and you can share the live location with the police. Where the law allows and a relay is fitted, the engine can be stopped once the vehicle has stopped, after two-step confirmation, and never automatically.
Does it work with Odoo?
Yes, it is built for Odoo. Vehicles, odometer, engine hours, fuel, trips and driver hours will flow into the Odoo apps you use, and a REST API serves other systems.
What support will I get?
Onboarding and training for your team, and help in Arabic and English from the Doroobi team.
Keep exploring
GPS tracking explainedHow fleet tracking works, what telematics adds, and what UAE rules ask of you.Compliance and privacyWhich UAE tracking rules apply to you, said plainly, and how we protect drivers’ privacy.Join the pilotA small number of UAE fleets will shape Doroobi Fleet with us. Here is how to apply.